Am Sportpark Müngersdorf
50933 Cologne

IG2, 2nd floor, room 208a

E-mail: support@­
Phone: +49 221 4982-6333



The IT-Helpdesk is the first contact at GSU regarding your everyday IT challenges. You can contact them via email, phone or just drop by during their opening hours.

Among other things you can contact them for the following topics:

  • Setup of wireless lan on campus (EDUROAM)
  • Application and setup of your email account (only for employees)
  • Miscellaneous software which can assist your studies
  • Sciebo
  • FIS - the platform for research at the German Sport University

Opening hours

Please note, due to COVID-19: Until further notice, it is only possible to contact the IT-Helpdesk via email or phone.

9:00am - 12:00pm

9:00am - 12:30pm
2:00pm - 4:00pm