Sales Associate Munich Shop

Beschreibung

We are seeking a new Sales Associate to welcome and serve our customers in our Munich boutique. We offer an unique experience, combining the sale of cycling and other outdoor sports apparel, and an in-store café (hot and cold drinks).

Your missions and responsibilities Before the customer arrives in the stores:

• Gain full knowledge of the entire product collection to better advise customers.

• Participate in store opening and ensure cleanliness.

• Assist in implementing back-office procedures (stock reception, inventory, price adjustments, discounts, etc.).

• Monitor and understand performance indicators.

• Help manage merchandise flow (organizing deliveries, stock management, etc.).

With the customer:

• Ensure customer satisfaction, loyalty, and engagement through a personalized approach and a comprehensive experience.

• Provide a personalized approach and offer services to all customers.

• Listen and understand the customer's profile to accurately meet their needs.

• Represent and embody our company values.

• Advise customers for an unforgettable Paris experience by Café du Cycliste.

Your Profile :

• You are passionate about cycling and/or running/trail.

• You have a commercial mindset and are focused on products, sales, and premium customer service.

• You deliver a sincere and warm welcome.

• You are versatile, meticulous, organized, curious, and show initiative.

• Dynamic, you enjoy teamwork and are known for your interpersonal skills, commitment, and exemplary attitude.

• You have a perfect command of spoken English for advising and selling to an international clientele, and if possible, a third language.

• Experience as a barista is a plus